Returns & Exchanges

At Japan Objects Store, we want you to be completely satisfied with your handcrafted home decor; if your purchase is not quite right, you may return or exchange it within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization and the correct shipping address.

2

Prepare the Package

Carefully pack your items in their original Japanese artisanal packaging and protective wrapping to ensure they arrive back to us in pristine, sellable condition.

3

Ship the Item

Affix the provided return label or use a tracked shipping service to send your package back to our warehouse; please retain your tracking number for reference.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing